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Privacy Policy

Privacy Policy

Privacy Policy

Soteco International privacy notice

Soteco International believes that your personal data belongs to you. We aim to respect and process your personal data with due care at all times. When visiting our website, you shall feel confident that your privacy is respected.

The purpose of this policy is to inform you of the types of Personal Data we collect when you use Soteco International website and the steps we take to protect and safeguard your personal information.

This policy and its principles apply to personal identifiable information we ask for and that you provide. By this we mean information that directly or indirectly identifies you, such as your name, physical address, e-mail address, IP number or other contact details.

We aim to process personal data that is adequate, relevant, and not excessive in relation to the purpose for which it has been collected. We believe in being transparent about the types of personal information and why we collect your information. We only collect and process personal information where we have lawful grounds to do so, and in accordance with Data Privacy Laws.

On request, Soteco International will provide you with further information regarding our processing and protection of your personal data when visiting our websites or communicating with us through other channels. Please see the contact section below.

Personal Data collection

We hope the following information will help you make an informed decision about sharing your personal information with us. You are always free to decide if you want to provide your personal identifiable information or not.
Just visiting our website
By accessing and browsing our website, we do not require personal identifiable information. We may collect limited non-personal identifying information your browser makes available whenever you visit a website. For example, your Internet Protocol address, browser language, geographical location data, date and time, and cookies. We use non-personal information to better understand user experience and interaction with the sites and to further improve our offerings and services. Our Policy for usage of cookies is available here: Cookies Policy

Job Applicant Privacy Notice

Soteco International collects and processes your personal information that you submit when you apply for a position at Soteco International. This applicant privacy notice, available here: Careers Page, sets out the personal data which we collect and for what purposes it is processed as well as your rights connected to the processing of your personal information. All information collected relating to job applications and inquiries whether advertised on the Soteco International website or otherwise may be used in order to address your inquiry, consider you for employment purposes, or process your application. More information on how we handle your personal information can be found here: Careers Page

Connect for Business

When you connect with us online or in other way requesting to receive general information about our company or products and services, newsletters, marketing and promotional material, we may (depending on type of contact you request) collect the following personal identifiable information, for example:

  • Contact details (e-mail, address, phone, professional title or role), company name, and language preferences.
  • Event, meeting (including feedback about content and services at events you attend through surveys), travel Information.
  • Where connecting on social platforms, we may also collect information you submit or post.

We may also collect information from business partners, from third parties acting on your behalf, and other platforms that help provide our products and services.

We use your personal identifiable information to provide you with the requested products and services, and may send you marketing and promotional material relevant to you, including invites to events, product and service offerings, to keep in contact and to provide you with news, updates, and other B2B related information relevant to you.

You may at any time ask us to delete your personal identifiable information. Please contact dataprivacy@sotecointernational.com

Soteco International is responsible as controller

Soteco International website represents two different legal entities respectively situated in Italy and Singapore. We always aim to comply with the General Data Privacy Regulation and other applicable Data privacy laws.

The relevant entity is the controller for the information individually collected and processes about you for the purposes detailed below. Personal information will only be collected and processed by Soteco International in accordance with applicable privacy laws.

Soteco International Srl, headquartered in Genoa, Italy, is the data controller of personal information collected via our website and which you entrust to us. If you have any complaints relating to our handling of your personal identifiable information that cannot be resolved with us directly, please contact the Italian Data Protection Authority (Garante per la Protezione dei Dati Personali) at garante@gpdp.it

Legal grounds for Collection and Processing of Personal Data

Depending on what services you request from us, we only process your personal identifiable information where we have legal grounds to do so. Where we require your consent to collect and process your personal data, the request form will be provided in a clear, specific, and expressly manner.

If we have asked for your consent, it can always be revoked at any time by contacting us and we will not use or process your personal identifiable information anymore.

Sharing of information

As a general rule, Soteco International never rents or sells your personal identifiable information to other companies or individuals, unless we have your consent. We may share such information in any of the following limited circumstances:

  • With your consent.
  • To trusted businesses or persons for the sole purpose of processing your request on our behalf. Where this occurs, such parties are subject to agreements which require them to process such information only on our instructions and in compliance with this Privacy Notice and appropriate confidentiality and security measures.
  • Where we are required by law or have good faith to believe that access, preservation, or disclosure of such information is reasonably necessary to protect the rights, property or safety of Soteco International, its users or the public.

We may store and process personal information collected on our site in any country in which Soteco International or our hosting providers maintain facilities. By using our services, you consent to the transfer of your information among these facilities, including those located outside your country.

We only share your Information with data platforms and cloud providers that perform services on our behalf. We share Information with companies that help us operate and support our services. Some vendors may be in a country other than where you live. We may also share Information with analytics and search engine providers who act on our behalf.

Data Transfers

Soteco International adheres to international data protection legislation concerning transfers from the European Economic Area (EEA) and Switzerland to third countries. Data Transfers in this regard refers to all personal information that Soteco International transfers from the European Economic Area (EEA) which pertains to a specific individual in the EEA or Switzerland. Soteco International will use commercially reasonable efforts to obtain assurances from third parties to whom we transfer data that they will safeguard personal data consistent with this policy. Soteco International has an international footprint which involves transfers of personal information between its legal entities, as well as to third parties located in countries where we do business. Regarding such data transfers, some countries have implemented transfer limitations for personal data transfer:

  • Where required, Soteco International will implements Standard Contractual Clauses approved by the EU Commission, or similar contractual clauses in other jurisdictions.
  • We may transfer your data outside the European Economic Area (EEA) only if we have assured an adequate level of protection in the receiving country as required under the relevant data protection laws

Soteco International will ensure the security of this personal information while in transit and would ensure usage of the personal information only in ways that are compatible with the purposes for which Soteco International collected the data or in a manner authorized by the individual.

Security Measures

We aim to implement appropriate technical and organizational measures to protect your personal data against accidental or unlawful destruction, accidental loss or alteration, unauthorized disclosure or access and any other unlawful forms of processing. We aim to ensure that the level of security and the measures adopted to protect your personal data are appropriate for the risks presented by the nature and use of your personal data.

We restrict access to your personal data to our employees and suppliers who need to use the information in order to process it on our behalf, and who are contractually required to keep your personal data secure and confidential.

Updating your information

Where we process your personal data, we aim to ensure that it is accurate and up-to-date. We will seek to erase or rectify personal data that is inaccurate or incomplete. If you need to update or correct your personal identifiable information, please send your request to dataprivacy@sotecointernational.com


We will only retain your personal data for as long as it is necessary to fulfil the purposes outlined in this notice or the purposes of which you have otherwise been informed. We will retain your data for as long as permitted under applicable legal grounds, after which it will be deleted.

If our legal grounds rely on your consent, you may revoke your consent at any time. Where you have exercised your right to withdraw your consent, we may be required to keep your personal identifiable information for defined period in order for us to meet our legal obligations and defend ourselves in legal disputes under certain circumstances.

Links to third party sites

Services may include links to other websites whose privacy practices differ from ours. These external sites may place their own cookies on your computer, collect data or solicit personal information. If you submit Personal Information to any of those sites, your Information is governed by their privacy policies. Soteco International does not exercise any control, or assume any responsibility for these sites, and we encourage you to carefully read the privacy policy of any website you visit.

Your Rights as an individual under this Notice

Since we process your Personal Data, you can exercise certain rights during specific circumstances.
In relation to your Personal data, you may request to:

  • Access your Personal Data (data subject access request)
  • Rectify your Personal Data
  • Erase your Personal Data
  • Restrict the processing of your Personal Data
  • Object to the processing of your Personal Data
  • Withdraw your consent

All requests must be addressed to dataprivacy@sotecointernational.com including information such as name, e-mail address etc. necessary to verify your identity. Where the applicable law provides for an administrative fee for complying with such a request (including frivolous or excessive requests) such a fee may be charged by Soteco International.

All valid requests will be dealt with in a prompt and proper manner, and we will respond within no less than 30 days upon receiving your request.

If your request has been denied for the stated reasons, you may file a complaint to the local data protection authorities in the jurisdiction of the office in which the services are being provided.

Marketing information

Soteco International may collect information relating to you directly or indirectly through our own or other sources, such as our list of vendors, etc. When we do so, we ask the vendors to confirm that the information was legally acquired by the third party and that we have the right to obtain this information from them and use it. If you register for an event, we may collect additional information (online or offline) in relation to the event, we may also send you additional information on our products and services where applicable. When you provide us with your business contact information (such as handing over a business card) we may also communicate with you accordingly. Our legal basis for processing this personal information is consent. You have the right to withdraw your consent concerning the processing of your personal data at any time. Please direct the request of withdrawal to dataprivacy@sotecointernational.com

Changes to this Notice

Soteco International reserves the right to amend this notice from time to time. We expect most such changes to be minor, but there may be changes that are more significant. The date of the last modification is stated at the end of this document.

We will post those changes on this page, and we will also provide a more prominent notice if the changes are significant. Each version will be noted at the bottom of the page. Prior versions of this Privacy Notice will be kept in an archive to view.


If you have any additional questions or wish to exercise your rights, please feel free to contact us any time at dataprivacy@sotecointernational.com


This notice was published on 12 June 2024

Customers and Business Contacts Privacy Statement

Suppliers’ Privacy Statement


Via B. Parodi 146
16014 Ceranesi
Genoa (Italy)

Ph +39 010 7855300
M: europe@sotecointernational.com


1, Clementi Loop # 03-03
Clementi West Distripark
Singapore 129808

Ph. +65 64672318
M: singapore@sotecointernational.com